Unfortunately, we do not accept any returns on fresh mushrooms due to the fact that they are perishable goods. For any issues regarding fresh mushrooms, please email sales@meritmushrooms.co.uk along with pictures and your order number.

We update our inventory daily and we grow mushrooms all year round. If something is out of stock, it is very likely that it will be back in stock the next day or the day after. We recommend going on the product's page and clicking 'Notify when Available' - you will then receive an email when the product requested is back in stock.

We recommend selecting the 'Wrapped/Sealed' type on the fresh mushroom's product page for orders that will be sent via courier as the packaging helps preserve the mushrooms to arrive in the best conditions possible. For any issues regarding fresh mushrooms, please email sales@meritmushrooms.co.uk along with pictures and your order number.

The 'white fuzz' on fresh mushrooms is caused by the release of spores from the mushrooms. This is mushroom mycelium and usually develops when the mushrooms are exposed to certain conditions - this can happen to mushrooms sent via courier. The presence of this 'white fuzz' does not make the mushrooms inedible. They are perfectly safe to eat. You may want to remove the 'white fuzz' by hand or by rinsing the mushrooms, but this is not necessary.

You can freeze fresh mushrooms, however, we recommend that you eat the mushrooms fresh without freezing in order to get the best taste out of them.